(See my biography page for more information).


Publications:
Bienvenidos: The Initial Phase of Organizational Transformation to Enhance Cross-cultural Health Care Delivery in a Large Health Network

Faced with a fast-growing Latino population, a large U.S. health network piloted Bienvenvidos, a program to assure culturally and language appropriate care. The pilot led to organization-wide, cultural awareness transformation.

Article: Print

$US10.00

Article: Electronic

$US5.00